Ormastoto Privacy Policy — Protection of Your Personal Data

1. Information We Collect

Ormastoto collects various types of information to keep the platform running safely and effectively for all users in Malaysia. The types of information we collect are as follows:

Account Information

During registration, we collect your full name, date of birth, phone number, email address, and username. This information is used to verify your identity and manage your account on the platform.

Device and Browser Information

Our platform automatically records technical information such as device type, operating system, web browser version, IP address, and screen resolution. This data helps us ensure the platform works correctly across all devices, including Android and iOS smartphones.

Payment Information

To process transactions in MYR, we collect information related to the payment methods you use, such as DuitNow and GrabPay. We do not store your full card number or bank account credentials directly — all transactions are processed through payment providers with their own security standards.

Platform Usage Data

We track in-platform activity such as games played, bets placed, active session duration, and account settings preferences. This usage data is used to improve the user experience and identify any technical issues that need to be resolved.

2. How We Use Your Information

All information collected by ormastoto is used solely for the following purposes:

• Verifying user identity and processing new account registrations
• Processing MYR deposits and withdrawals securely
• Providing effective customer support services
• Sending notifications about your account, transactions, and relevant promotions
• Detecting and preventing fraud, suspicious activity, and money laundering
• Complying with applicable legal and regulatory requirements in Malaysia
• Improving platform functionality and security based on aggregated usage data analysis

Ormastoto will not use your information for third-party marketing without your explicit consent. Your personal data will not be sold to any third party.

3. Use of Cookies and Tracking

The ormastoto platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device when you visit our platform.

Types of cookies we use:

• Session Cookies: Session cookies that expire when you close your browser. Used to maintain your login session during active use.
• Preference Cookies: Saving your preferences such as interface language and display settings.
• Analytics Cookies: Helping us understand how users interact with the platform so we can improve features and layouts that aren't working as well as they should.

You can manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of the platform.

4. Data Storage, Security and Third-Party Sharing

Storage and Security

All ormastoto user data is stored using industry-standard encryption. Our servers are protected by multiple layers of technical security, including data encryption in transit and at rest, strict access controls, and continuous security monitoring.

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required under applicable Malaysian law. Following account closure, certain data may be retained for periods stipulated by legal and anti-money laundering obligations.

Third-Party Sharing

Ormastoto does not share users' personal information with third parties except in the following circumstances: service providers that assist in platform operations (such as payment and game providers) who are bound by strict confidentiality agreements; government authorities or regulatory bodies when required by law or court order; and situations where disclosure is necessary to protect the safety of other users or to prevent fraud.

5. User Rights Over Personal Data

As an ormastoto platform user, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you. Requests can be submitted via our support email.
• Right to Rectification: If any information in your account is inaccurate or outdated, you may request a correction through your account settings or by contacting ormastoto customer support.
• Right to Erasure: You may request deletion of your personal data upon closing your account, subject to any applicable legal retention obligations.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.

To exercise any of these rights, please contact the ormastoto support team at: [email protected]. We will process your request within a reasonable timeframe, not exceeding thirty (30) calendar days.

6. Policy Changes and How to Contact Us

Privacy Policy Changes

Ormastoto reserves the right to amend this Privacy Policy at any time to reflect changes in data collection practices, new legal requirements, or platform security improvements. Notice of significant amendments will be communicated via in-platform notifications or your registered email. The "Last Updated" date at the top of this page will be revised whenever changes are made.

Your continued use of the ormastoto platform after any amendments take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed on how your information is protected.

How to Contact Support

If you have any questions, concerns, or complaints regarding this Privacy Policy or the processing of your personal data, please contact us via:

• Email: [email protected]
• FAQ — for instant answers to the most frequently asked questions

This policy is governed by the laws of Malaysia. All disputes arising in connection with this policy shall be resolved in accordance with the applicable laws of Malaysia.